These testimonials are collected from various websites where our servcies have been recommeded.
Flat in Edinburgh. Owners abroad. Jetlagged visitors arrive from Shanghai. Boiler won't work. No hot water. Baby and four thespians getting grubby, tired and fraught. One phone call to Edinburgh Heating and the whole mess is sorted out promptly and efficiently, with a smile and no hassle. Price VERY reasonable. I endorse everything that others say.
Following the reviews I read here I invited Iain and another local heating engineer to quote for replacing the ancient boiler in our Grade A listed building. Iain responded to my emails and carried out a survey and quoted for the job in a timely manner. He took the trouble to understand what we wanted from our new boiler and took account of our budget, timescales and how we liked to work with our trades. On the back of his fully scoped quote Iain carried out the work in April 2012 subcontracting the roofing work to vent the boiler. He worked efficiently, tidily and was a pleasure to have around. Although the job overran due to hitches inevitable in a building of this age whose heating system falls far short of current building regs he managed this all without drama and was extremely fair in only charging for additional materials not his time. I also love the fact that he was sensitive to our neighbours and never had the radio blaring when working (a pet hate of mine). I have already recommended Iain to others.
We are first time home buyers of a period property needing some TLC. You can imagine how we felt when British Gas condemned our 20yr old boiler on the 23rd December and quoted £4500 for a new combi boiler system to be installed. Over a rather chilly festive season, we obtained several quotes for the job. Iain was first to arrive and straight away went to try and fix the boiler (something British Gas failed to do) only to find the BG engineer had taken the valve from our old boiler. We knew that our existing boiler location was not going to be able to be used as the flue vented into our neighbours garden. Iain took us through the various options for locating the boiler (some which others told us couldn’t be done!) so we could flue into our own garden. By this time Iain had disappeared under our floor to examine gas, water and waste pipes, wiring and how radiators were connected, etc. He gave us a rough quote there and then for a Valliant combi-boiler, disposal of old hot water tank system and boiler, new flue through the 2ft walls, plumbing, etc. He then hen called back the next day with a fully worked estimate (which was half the cost of our BG quote even with their £400 discount voucher - examine their estimate breakdown as they quoted £1100 for a boiler I could buy myself online for £550). We instructed Iain and he started after New Year as promised. He was professional, timely, informative and above all very personable and friendly (he is an interesting character when you get chatting to him!!). He worked late if he stumbled upon problems (left by the pervious cowboy tradesmen that worked on the house) that caused time slippage and didn’t charge us when he needed fittings beyond those quoted for (e.g. an extra flue bend was needed that cost £50 and despite me offering to pay Iain never added an extra penny to the original quote). We are delighted with our new heating and water system and have nothing but praise for Iain who kept us informed throughout the installation. We have already recommended him to friends and colleagues and would have no hesitation in providing him with a glowing reference. Give him a call – you’ll be glad you did!
Steven G Thomson
The rapidly advancing age of our domestic central heating boiler meant that replacement and relocation was necessary. Contact was made with Iain Clarke of Edinburgh Heating for a replacement and a detailed quotation was received. A meeting was held with Iain to discuss the project during which it was clear he had great expertise and he answered questions clearly and in detail. The order for the replacement was placed with him.
He arrived to carry out the work on time and his work ethic, attention to detail, explanation of the process, his honesty and his cleanliness and tidiness of his work was outstanding. On completion he did not just walk away but came a couple of days later to check that the system was working correctly and and make any fine tuning adjustments, and again clearly explained the working of the system. All part of his customer satisfaction principals.
I am happy to supply a reference at any time for the work undertaken and I thoroughly recommend Iain Clarke and Edinburgh Heating to any prospective customer. In addition he is an absolute gentleman.
L.D. Sparrow - Balerno
Iain is one of the most corteous, efficient and honest tradesmen I have dealt with. Came round on a Saturday to check my misbehaving radiator, fixed it quickly and was hesitant to charge me anything for it! Provided a quote on the spot for replacing the existing boiler, being clear and detailed about the level of work required.
Thank you to other reviewers for recommendation - will definitely use Iain's services again.
Following the other reviews, we asked Iain to come and give us a quote for replacing our very old boiler and tanks with a new combi boiler. He was friendly and efficient from the very start and came back with a very informative and competitive quote. When we decided to go ahead with the work he fitted us into his busy schedule very quickly. His work is of a high standard and he did his best to work around our shifts, always cleaning up after himself! Would highly recommend him and would definitely use his services again.
Fully deserving of the 5 stars.
Our boiler had been installed for some two and a half years and although we had the installers back on a number of occassions we were never satisfied that the system was working correctly. On reading the reccomendations on this site we asked Ian to carry out a service. He quickly identified a fault within the boiler controls, carried out the remedial work quickly and efficiently and his charges were very reasonable. Had we asked Ian to do the original installation he would have found the defect on commissioning the system. At that time it would have been covered by Worcester's 2 year guarantee. We would certainly recommend this tradesman.
Iain replaced my central heating boiler earlier this month. 3 days work estimated which he completed in two. Extremely helpful and efficient. Price very competitive as well. Will certainly use his services in the future.
We had just moved into our house and the combi boiler failed I emailed Iain on a Saturday and he replied quickly even though he was in the middle of his son's birthday party. He inspected the job 2 days later and gave me some good advice and a competitive quote. He was able to start work 3 days later and did an excellent job installing a Vaillant Combi boiler. He had to upgrade the gas feed pipe back to the meter because the original combi conversion done 10 years ago had not been done properly and there was insufficient gas pressure, so he returned the next day (Saturday) to complete the upgrade. Iain is a very skilled tradesman and I would definitely recommend him for any central heating maintenance or servicing.
Allan Mees - Livingston
On the strength of previous recommendations, I invited Edinburgh Heating, (Iain Clarke), to quote for installation of a new boiler and some minor radiator re-piping. Quote was very competitive and other recommendations convinced me to give them the job. Installation was issue free, job was done very professionally and Iain was very customer orientated throughout. Won't hesitate to use him again for other gas or plumbing jobs.
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